Retaining long-term home care clients might appear tricky, but it’s actually fairly simple. By providing value to your clients in various ways and positioning your business with lifelong resources that clients can refer to for all of their home care needs, you can bulletproof your long-term retention strategy. Customer retention strategies aren’t a new idea […]
Recruiting the best direct care workers is undoubtedly one of the most challenging parts of owning a Home Care Agency. The Home Care Benchmarking Study, in a survey, identified the shortage of caregivers as the biggest threat to the home care business, well above threats like the rise of minimum wages, growing competition in the […]
Home care agency owners and operators are typically steadfastly focused on improving their services with the overarching goal of adding to their customer base. This hard work convinces prospective clients to choose one home care agency over competitors. However, even if you are uber-busy, it is in your interest to create social media pages for […]
What is EVV? Electronic Visit Verification (EVV) has become more popular than ever before among home health agencies. It refers to a technology that seeks to plug the leakages of paper time sheets that lead to false Medicaid claims. This technology does the job of electronically verifying home healthcare visits while identifying specific details surrounding […]